FAQs

For every personalisable poster, you enter the name directly on the product page. The preview next to it is the print template – what you see is what we print. There is no proof PDF and no waiting time.

Yes. Umlauts, hyphens and double-barrelled names like „Lina-Marie“ or „Lina & Ole“ work perfectly. You can see immediately in the preview how the name fits on the line.

No. You can order without registering. We only need your email address for the invoice and tracking.

Yes, until printing starts – usually the next business day. Just email us as quickly as possible with your order number.

Tell us what you have in mind. If it fits our style, we'll make you a proposal.

We print within one to two business days, and shipping with DHL takes two to three business days. In total, it takes three to five business days.

€3.90. We offer free shipping on orders over €60.

To Germany, Austria and Switzerland.

Small sizes are packed flat in a sturdy cardboard box. From 30×40 cm upwards, we roll them in a shipping tube.

Yes, as soon as the parcel is with DHL, we will email you the tracking number.

Yes. Everything in one order is sent in a single shipment, so you only pay for shipping once.

Matt 200g premium poster paper, printed with pigment-based ink. The colours are lightfast and won't fade.

Eight sizes from 13×18 to 70×100 centimetres. The sets of 6 are available in the same sizes, six times.

No, we deliver without frames. All sizes fit standard frames from furniture stores, for example 30×40, 50×70 or 61×91 centimetres.

Above a changing table or bed, 30×40 and 40×50 centimetres look best. For a gallery wall of six posters, we recommend 21×30 or 30×40.

We print borderless. If you are using a mount (passe-partout) frame, allow for a slight overlap and choose the next size up if in doubt.

Yes. For every poster, you can choose the digital file instead of a print. You will receive it by email immediately after payment.

As PDF and JPG in 300 dpi, in A4, A3, 30×40, 40×50 and 50×70 centimetre formats.

Yes, for your personal use. Sharing and commercial use are not permitted.

The service begins immediately upon download, which voids your right of cancellation. That is why you confirm this with a tick before purchasing.

You can return non-personalised posters within 14 days. Personalised posters cannot be exchanged as they are printed especially for you.

Then we will reprint it free of charge. Just send us a photo and your order number by email.

If we made the mistake, we will reprint it free of charge. If it was a typo on your end, get in touch anyway and we will find a solution.

Via Stripe with credit or debit card, PayPal, Klarna, Apple Pay or Amazon Pay. We do not store card details.

Yes, it is sent automatically by email to the address you provide during checkout.

In our own printing shop in Germany. No marketplace, no third-party printers.

A small team. Julian Sekora, Süderstraße 33, 24955 Harrislee is responsible. Full details can be found in the Legal notice.

By email to hallo@walleria.de. We usually reply on the same or next business day.