FAQs

For every personalisable poster, you enter the name directly on the product page. The preview next to it is the print template – what you see is what we print. You don't need to design anything – we typeset your poster for you.

Yes. Umlauts, hyphens and double names like „Lina-Marie“ or „Lina & Ole“ work perfectly. You can see immediately in the preview how the name fits on the line.

No. You can order without registering. We only need your email address for the order confirmation and tracking.

We create your poster exactly with your details. Please check names, dates and spelling in the live preview before purchasing.

Tell us what you have in mind. If it fits our style, we'll send you a proposal.

We print within one to two business days, and shipping with DHL takes two to three business days. In total, it takes three to five business days.

Nothing. Shipping within Germany is included in the price of every printed poster – no minimum order value.

We deliver printed posters within Germany, and digital files to all EU countries.

Small sizes are packed flat in a sturdy cardboard box. From 30×40 cm upwards, we roll them in a shipping tube.

Yes, as soon as DHL has your parcel, we'll email you the tracking number.

Yes. Everything in one order is shipped together – shipping is always free.

Matte 250 gsm premium poster paper, printed with pigment-based ink. The colours are lightfast and won't fade.

Eight sizes from 13×18 to 70×100 cm. The sets of 6 are available in the same sizes, six times.

By default we deliver without a frame – all sizes fit standard frames, e.g. 30×40, 50×70 or 61×91 cm. On request your printed poster arrives ready-framed in the same parcel: slim flat frame in oak effect, white or black, no mount, for sizes 13×18 to 50×70 cm. Choose the frame on the product page under “Printed”.

Above a changing table or bed, 30×40 and 40×50 cm look best. For a gallery wall of six posters, we recommend 21×30 or 30×40.

We print borderless. If you're using a mount (passe-partout) frame, allow for a slight overlap and, if in doubt, choose the next size up.

Yes. For every poster, you can choose the digital file instead of a print. You'll receive it by email – ready-made designs immediately after payment, personalised posters – this takes between 1 and 24 hours.

As a 300 dpi JPG in five sizes: 13×18, 21×30, 30×40, 40×50 and 50×70 cm, plus an inch package in five US formats (5×7, 8.5×11, 12×16, 16×20, 20×28 in).

Yes, for your personal use. Sharing and commercial use are not permitted.

We provide ready-made digital files immediately after payment, personalised ones. Your right of cancellation expires as soon as we begin delivery with your express consent – which is why you confirm this with a tick in your cart before purchasing. Without this tick, we can only deliver the file after the 14-day cancellation period has expired. Your statutory warranty rights remain unaffected.

For printed, non-personalised posters, the statutory 14-day right of cancellation applies (see cancellation policy, cancellation is also possible online under Cancel contract). Personalised posters are excluded from the right of cancellation (§ 312g para. 2 no. 1 BGB) because they are printed specifically for you. Your statutory warranty rights apply in any case – if a poster arrives damaged, we will reprint it free of charge.

We'll reprint it free of charge. Just email us a photo and your order number.

If we made the mistake, we'll reprint it free of charge. If it was a typo on your end, get in touch anyway and we'll find a solution.

With credit or debit card, Apple Pay, Google Pay and – where available – Klarna via Shopify Payments or with PayPal. We do not store card details.

The order confirmation is sent automatically by email. If you need an invoice, just drop us a quick line at hallo@walleria.de – we'll gladly send it to you.

In our own print shop in Germany. No marketplace, no third-party printers.

A small team. Julian Sekora, Süderstraße 33, 24955 Harrislee is responsible. Full details can be found in our Legal notice.

By email to hallo@walleria.de. We usually reply on the same or next business day.